Candidate Care · Career Navigation Support

Move candidates forward with care.

Candidate Care offers free industry-specific training, coaching, and resources to candidates who invested time in your interview process but didn't get the offer — turning rejection into your strongest employer brand moment.

  • Maintain a positive employer brand with every candidate you meet
  • Instill a people-first culture candidates experience firsthand
  • Build and maintain a talent pipeline and positive relationships for future hiring needs

One link in your existing rejection template. Nothing for your team to administer.

Candidate preparing for an interview at a laptop
254
Average applicants per posting
Greenhouse, 2026
+412%
Increase in applications per recruiter
Greenhouse, 2026
63%
Of candidates receive nothing after being declined
Talent Board CandE
72%
Held a more positive impression of employers who provided career support
CareerArc
How Candidate Care works

Simple to launch. Nothing for your team to run.

Nothing changes for your recruiters or anyone else involved in hiring. Your disposition language, workflow, and timing remain exactly as they are.

STEP 01

Customize your Candidate Care profile

A co-branded page where your logo, messaging, and resources live. Add your company profile, job board, industry awards, videos, articles, and files — an extension of your employer brand that you control.

STEP 02

You add one link to your rejection template

A short paragraph and a URL, appended to the email you already send. No integration, no IT ticket, no candidate data leaves your systems.

STEP 03

Candidates get real support

They create a free account and get the full gritty platform — courses, coaching, AI training tools, and a video-first profile. Provided by your company.

What candidates receive

Personalized guidance for every candidate.

Every component is built specifically for medical device, pharma, and tech sales and proven to help job seekers build real skills — so the next time they interview, with you or anyone, they are measurably better prepared.

Online Courses

Our curriculum spans industry-specific training, sales fundamentals, interview preparation, and professional development — teaching candidates how the industry, the buyer, and the day actually work before they interview again.

Executive Coaching

Our gritty certified executive coaches bring decades of combined experience and lead with empathy — guiding each candidate through their search with structure and purpose, one-on-one and in small groups.

AI Training Tools

Our practice platform gives candidates unlimited mock interviews, live sales role-play, and guided story building — real repetition with instant feedback, available the moment they're ready.

Resume Review

Our reviewers help candidates translate real experience into the language medical device, pharma, and tech sales hiring managers are looking for — not generic resume advice.

Video-First Profile

Our video-first profiles help candidates showcase their authentic voice, presence, and progress — a profile they own and can share with any employer, including yours.

Sales Job Board

Our board is built only for medical device, pharma, and tech sales roles, connecting candidates with the right opportunities faster — including the ones you're hiring for.

20,000+hours delivered coaching and developing candidates
600+candidates trained and developed
4.8/5average candidate rating of gritty training
The business case

Keep people at the heart, even when the answer is no.

Employer brand is built in moments, not campaigns — and no moment is more anticipated or more impactful than hearing a hiring decision. How that decision is delivered shapes what candidates say about you, whether they apply again, and what the next candidate hears before reaching your careers site.

Career transition support at the exit is already standard. Career navigation support applies it at the front of the process, across a far larger audience — and gives recruitment marketing and talent acquisition a measurable result to point at.

What an unsupported decline costs your brand

  • 69%of candidates with a negative experience will not reapply to that company
  • 72%share a bad hiring experience with others, online or directly
  • 64%say a poor candidate experience makes them less likely to buy that company's products

Sources: Talentegy Candidate Experience Report; CareerArc

What Candidate Care returns to your brand

  • 80%of rejected candidates are likely to reapply after a positive experience
  • 50%more willing to refer others when they receive something back
  • 48%actively want to be considered for other roles at your company
  • 72%of job seekers offered career transition support held a more positive impression of the employer who provided it

Sources: IBM Smarter Workforce Institute; Talent Board CandE research; CareerArc

The three outcomes employers cite for career transition support — and the case for navigation support
  • Maintain a positive employer brand
  • Instill a people-first culture
  • Maintain positive relationships with talent

Randstad Enterprise Global Severance research. Candidate Care delivers the same three outcomes at the front of the hiring process, at greater scale.

Who this is for

Employer brand is a team effort.

Candidate Care is most often championed by employer brand or recruitment marketing, approved with talent acquisition, and co-sponsored by whoever else it serves. Most organizations find more than one of these applies.

Employer brand & recruitment marketingTurn your highest-volume candidate touchpoint into measurable sentiment instead of silence.
Talent acquisitionRebuild a pipeline from candidates you already screened, without adding to recruiter workload.
Early careers & university relationsClose the sales education gap for the candidates your campus programs can't reach.
Inclusive recruitingOpen access to industry knowledge for every candidate, with no targeting or eligibility criteria.
Commercial excellence & sales leadershipImprove the quality of the sales talent pool you hire from next cycle.

Most programs are funded by reallocating a fraction of existing job board or agency spend rather than adding a new line item.

Reporting

Candidate sentiment, measured and made actionable.

Most organizations never learn how their hiring process felt to the people who did not get the offer. Gritty collects that feedback directly and turns it into private insights and analytics you can track and measure quarter over quarter. Your results are yours alone — never published, never shared, never visible to anyone outside your team.

Candidate Care report

Q2 · Sales organization · illustrative figures
What candidates told us
81%
Felt their time was respected
74%
Would recommend applying here
69%
Knew where they stood throughout

Collected by gritty from candidates who completed your process and did not receive an offer. Sales industry averages provided for context in your full report.

Program engagement
Candidates reached
2,410
Dispositioned across 14 sales reqs
Activation rate
31%
Created an account from your page
Completed training
44%
Of activated candidates finished a course
Video profiles built
388
Now visible in the talent community
Your future talent pipeline

A video-first sales talent community.

Candidates build a video-first profile as they work through their Candidate Care resources. Explore a growing community of sales candidates who show their skills on video — presence, articulation, and current capability instead of a resume written months ago.

1:42
Jordan M.
Cardiac Sonographer → Associate Sales Rep
Profile updated MarMedical Sales 101New video · 4d
2:08
Priya R.
B2B SaaS AE → Medical Device Sales
3 courses completeRole-play certifiedNew video · 11d
1:55
Marcus T.
Athletic Trainer → Clinical Specialist
Profile updated FebMedical TerminologyNew video · 2d
How it's priced

An annual program fee, banded by volume.

Candidate Care is priced like career transition support: one annual fee for the program, sized to how many candidates you disposition. No per-seat licences, no per-recruiter cost, no charge to candidates.

Sized to your volume

Bands are set by annual dispositioned candidates across your sales organization, so a regional business unit and a global program pay very differently.

Start with a pilot

Most organizations begin with one business unit or job family for a quarter, with reporting at the end, before extending the program.

Funded by reallocation

Programs are typically funded from existing employer brand, recruitment marketing, or early careers spend rather than a new budget line.

FAQ

The questions your team will ask.

Don't see yours? Email connect@grittyhiring.com.

Same model, opposite end of the employee lifecycle. Outplacement is career support an employer provides to people leaving the organization — coaching, upskilling, market insight, job search tools — delivered by an independent provider so the employer never has to administer it. Candidate Care applies that established standard to the front of the process: the same kind of support, for the people who wanted to join you and didn't get the offer. If your organization already provides outplacement, this is the same commitment pointed in the other direction.

The same reason outplacement is delivered externally: consistency and separation. Every candidate receives identical access, the content is industry-wide rather than derived from anything in your process, and your recruiters have nothing to administer, tailor, or explain. Candidates enroll themselves; gritty runs the program end to end. Your company is why they have it, without your team being in the middle of it.

Yes. Candidates arriving from your Candidate Care page receive full platform access at no cost.

The candidate does. They build it, they keep it, and they control visibility — including the ability to change or withdraw it at any time. Profiles are visible across the gritty talent community rather than locked to a single employer, which is what makes them worth building: candidates get real exposure to opportunities.

No. There is no automated assessment, score, ranking, or recommendation engine anywhere in the program. The community is browse-and-watch: your team reviews profiles and forms its own judgment, as it would with any other source.

All of them. Every candidate your team dispositions receives identical access — no targeting, no criteria, no selection step for recruiters to apply or defend. This is deliberate: it keeps the program simple to administer, straightforward for legal to review, and stable through reorganizations and budget cycles. It is also the more effective design, since the candidates who benefit most are rarely the ones a filter would identify.

No. Candidate Care never communicates a reason, a score, or an assessment to any candidate. You are offering resources, not an explanation. Your disposition language, timing, and approval workflow stay exactly as they are — the only change is a short paragraph and a link appended to the email you already send.

Most of them are not unqualified — they are early, or they were outcompeted on a narrow margin. Nearly half of declined candidates want to be considered for other roles, and those with a positive experience are substantially more likely to reapply and refer. In medical device and pharma they are frequently clinicians and customers as well: a majority say a poor hiring experience makes them less likely to buy from that company. You are already absorbing the cost of that experience. Candidate Care changes the return on it.

Those records are frozen at the point of decline — same resume, same gaps, no reason to open them. Candidate Care captures what has changed since: training completed, practice logged, and current video of the candidate speaking. It complements your ATS rather than replacing it, and it is the version of a talent community a recruiter has an actual reason to browse.

One link, added once, to your disposition template. No ATS integration, no data feed, no per-candidate action, no new tool for recruiters to learn. gritty builds and maintains your Candidate Care page; your team's workflow is unchanged.

Typically three things: the co-branded page copy, the paragraph added to your disposition template, and the candidate consent and visibility model. No candidate data flows from your ATS to gritty — candidates create their own accounts. The community view is browse-and-watch only, with no automated scoring or ranking, which keeps it outside the scope of automated employment decision tool regulations. We'll provide a review packet ahead of the briefing.

Talent acquisition typically owns the decision. Funding commonly comes from employer brand, recruitment marketing, early careers, or community impact depending on the organization. Commercial excellence and sales leadership are frequent co-sponsors, since the program feeds the sales talent pool directly. We can structure the briefing for whichever combination fits your organization.

Take it to your team

The Candidate Care one-pager.

A single page covering the program, what candidates receive, and what you get back. Built to forward, print, and present in a meeting you run without us.

Request a briefing

See the program before you decide.

A 30-minute walkthrough tailored to your organization and annual sales hiring volume. See a co-branded Candidate Care page, the resources your candidates receive, and the talent community.

We'll follow up within one business day.

Candidate Care — gritty